We are in the midst of an unprecedented convergence of events accelerating digital transformation. The impact of the COVID-19 pandemic, the unexpected shift to remote workforces, and the pressure to expedite cloud adoption have companies reprioritizing their business models and operations, not only to survive and scale but also as a precaution to unforeseen future disruptions.

Now, more than ever, amidst this transformation, enterprises can leverage their data and real-time analytics to gain a competitive advantage and gain market share.

In this video, hear Bruno Kurtic, founding VP of strategy and solutions at Sumo Logic, and Kal Patel, principal architect at Genesys, as they:

Discuss key trends driving “continuous competitive advantage”
Examine how real-time data generated by operations, security, and business use cases will increase in relevance to business leaders
Explore the impact of real-time analytics and how it has influenced Genesys' “continuous” improvement mindset