Even after a service has been restored, SREs still have a bit of work to do. In this video, Liz and Seth discuss the postmortem process that SREs follow. Blameless postmortems and retrospectives are key to learning from failures and preventing recurrence. You will learn about the importance of conducting a postmortem, strategies for conducting a blameless postmortem, and techniques for trending retrospectives across your entire organization to gain better insights to prevent service disruptions in the future.