Pager fatigue: Making the invisible work visible

No matter how hard you try to prevent it, your product will break. And sometimes, it breaks in the middle of the night. Getting paged at 3 a.m. is rough. Getting paged again two hours later because of a follow-up issue you missed the first time is even worse.

So how can a manager stay aware when their team is having a tough night or a tough week on call, without relying solely on direct reports?

In this webinar, data analyst Matilda Hultgren shares the story behind their internal Fatigue Score, why it was created, how it works, and how engineering managers and tech leads are using it to help their teams stay fresh, focused, and sane.