Optimize Your ESM Workflows with Automation

Optimize Your ESM Workflows with Automation

Jul 26, 2024

Learn more: https://www.ivanti.com/webinars/2024/optimize-your-esm-workflows-with-automation

Sick of the lost time outmoded workflows cause your IT team? Automation is the secret weapon you've been waiting for to streamline manual processes, free your IT staff and dramatically improve service quality across your organization.

Join our live webinar moderated by Ivanti’s Phil Bowermaster and featuring real-world success stories from SCI's Jesse Miller and NCC Group's James Wooltorton — who’ll explain how you can optimize your workflows and take your ESM strategy to new heights.

You’ll gain a wealth of valuable insights from these experts:

  • Discover how SCI streamlined IT and business tracking, reduced costs with a unified solution, enhanced analytics and improved user satisfaction through simplified interactions.
  • Gain insights on how automating service and asset management workflows supports cyberthreat management from NCC's James Wooltorton, who consults with various sectors to secure their digital operations for conducting safe online business.

Optimize Your ESM Workflows with Automation
Exploring Automation in Employee and Asset Management

The webinar explores various aspects of automation in employee and asset management. It delves into automation in employee administration, asset management, and audits, highlighting the use of self-healing bots and the streamlining of approval workflows. The discussion emphasizes the benefits of automation, such as speeding up processes, freeing up human resources, and improving user experience. It concludes with advice for those starting their automation journey, emphasizing the importance of prioritizing people and process over technology.

Visit us at: https://www.ivanti.com/

Ivanti finds, heals, and protects every device, everywhere — automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

👷‍♀️ Exceptional employee experiences
Any device. Any location. Ensure proactive, efficient service so employees can work how they want.

🔒 Secure Everywhere Work
Work anywhere, secure everywhere, with a comprehensive and scalable security strategy.

🎯 Accurate, actionable asset insights
Build the big-picture view of your IT estate and turn visibility into value.

Ivanti
Everywhere Work. Elevated.

Learn more about Ivanti at https://www.ivanti.com/

00:00 Webinar & Presentation Intro

01:13 Presenter Intro

02:20 Automation in Admin & Assets

08:41 Automation in Audits

15:37 Automation with Bots

20:56 Automation in Approvals

24:32 Automation in Service Requests

26:55 Benefits & Starting Automation

29:20 People, Process & User Experience