IT structures are becoming more complex. When disruptive incidents occur, teams must have a framework in place to ensure that response and resolution occur within the shortest time frame.
Watch the webinar recording hosted by OpsGenie and Blackrock 3 partners, authors of Incident Management for Operations, as we discuss how Incident Management practices used by fire departments can be applied to DevOps and IT Operations.
Topics covered include:
The importance of planning and preparing for IT incidents
Establishing effective communication and collaboration channels during incident response