Avoid the Swivel-Chair Tool Stack: Conway Corporation on Why Kentik Wins

Everett Sinclair, Network Administrator at Conway Corporation, explains why Kentik became their “one pane of glass” for cloud-based network visibility, rapid troubleshooting, and smarter peering and caching decisions. With Kentik’s SaaS network intelligence platform, Conway gets updates automatically, avoids server rebuilds, and can deploy cloud agents remotely to run simple metric tests close to customer locations.

Everett shares how this lets the team respond quickly when customers report slow speeds, using real metrics as proof for providers and escalation. He also highlights Kentik reports that surface peering and caching opportunities in just a couple clicks, helping Conway justify local caches like Netflix and Google to improve QoE, especially in a region with limited upstream options. The bottom line: without visibility into “the bits on the wire,” operating the network is a non-starter.

Learn more about Kentik for Service Providers: https://www.kentik.com/product/service-provider/