AURA in Practice: Mezmo's SRE bot, demo walkthrough

A walkthrough of the Slack-based SRE bot Mezmo's engineering team built on AURA, the open-source agent harness, running against Mezmo's own production tooling.

Adrian Furlong shows the bot answering questions in a DM with tool calls visible inline, then in a shared channel where it reads the conversation before responding. He opens a fresh PagerDuty incident on camera. The webhook fires AURA, and within seconds, the agent posts a triage note back on the incident and a structured analysis in the dedicated incident channel.

MCPs in use: Mezmo, internal infrastructure tooling, PagerDuty, Prometheus.

AURA is Apache 2.0: https://github.com/mezmo/aura