AI Assistant for Self-Service Portal #helpdesk #aiassistant

Take a load off your IT team! The new AI Assistant instantly understands user problems and pulls tailored solutions from past tickets and your knowledge base, so customers can resolve standard issues independently. 🤝

🎬 In this video, we used gpt-4.1-mini for completion and text-embedding-3-large for generating embeddings.

⚡Perfect for IT teams and help desks looking to reduce repeat requests and give customers faster, more independent support.

Visit www.alloysoftware.com to learn more, and stay connected by following us on LinkedIn @AlloyNavigator.

Book a demo here: https://www.alloysoftware.com/demo/

✨The AI Assistant and other great features are coming in the Fall 2025 release of Alloy Navigator. Stay tuned! #AlloyNavigator #gpt4 #openai #itsm