Agents of IT Podcast Episode 02 Sean and Ari's Hot Takes Agentic AI: Hype, Hope, or Hell No?

Welcome to the very first episode of Sean and Ari’s Hot Takes!

AI agents are everywhere, but are they really ready for enterprise IT?

In this episode, Resolve CEO Sean Heuer and COO Ari Stowe sit down with in-house guest Ian, flipping the mic for a hot-take-heavy discussion on the evolution of AI agents, what “production-ready” really means, and why context and guardrails matter more than hype.

From real-world automation wins to the misconceptions about AI “black boxes,” we break down:

• Why AI agents aren’t in their awkward teenage years
• How Resolve customers are already using agents in high-stakes network and service desk environments
• The critical role of trust, transparency, and orchestration in adopting agentic IT
• Why AI isn’t magic: it’s a smarter, faster, context-aware way to work

Whether you're a CIO evaluating generative AI investments, or a platform engineer building workflows with Jarvis, this is the conversation you need to hear.

Subscribe and join the movement toward Zero Ticket™ IT.

Learn more about agentic automation: https://resolve.io

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