Does your work involve a lot of ITOps Monitoring? If so, chances are you have developed a roadmap for 2021 that addresses digital business disruption, application and infrastructure changes, and the ongoing global pandemic… And here’s an opportunity to incorporate expert advice into your plan.

The monitoring and incident management process is often chaotic and time-consuming for organizations. However, there is a better way to approach IT incidents and make your existing process function better. Topology and relationship-based observability solutions take the incident management process from chaotic to structured. Let’s look into how StackState’s solution improves and speeds up the incident resolution process.

We asked in a recent poll which popular TV show your IT team resembles the most. Big Brother came out on top, with almost 40% of respondents saying that their incident resolution process most resembled this show. Would you compare your incident management process to an episode of Big Brother? If so, it's likely that your IT environment is highly monitored, but incidents still seem to slip through the cracks.

We recently ran a quick poll where we asked the audience, “When an IT incident occurs at your company, what TV show does it most resemble?” Twenty-three percent of respondents told us that CSI: Crime Scene Investigation resembled them the most. We needed to dig into that a little deeper. Let’s walk through the typical steps of figuring out the root cause, in CSI fashion: Photographs are critical in the world of CSI.

There are some things in life that seem too good to be true. So good, in fact, that they border on the edge of mythology. We see this often in the case of Cross-Domain Topology. Cross-Domain Topology ties together all the pieces of a hybrid, dynamic IT environment, so you can instantly see how changes impact your environment. It’s something that a lot of people didn’t even think was a possibility. While unicorns are myths, Cross-Domain Topology is very real. Here’s how it works.

In its latest report, research firm Gartner tackles the trending subject of Observability. According to Gartner, "Observability is the evolution of monitoring into a process that offers insight into digital business applications, speeds innovation and enhances customer experience. I&O leaders should use observability to extend current monitoring capabilities, processes, and culture to deliver these benefits." This blog post gives you a sneak-peek of this new analyst report about observability.

First of all: apologies...because although the title suggests otherwise, this blog is not about "Observability VS. Monitoring." It's a great misconception that observability is this hot new technology that's here to replace your monitoring tools.

In the evolving world of IT monitoring, I see that many organizations want to move to predictive monitoring. They usually allocate a significant budget for this type of effort that ultimately fails to yield the desired return on investment. Often, organizations are already collecting and processing large amounts of IT telemetry streams and using multiple solutions to monitor their systems. So, predictive monitoring seems like the logical next step.