Workforce performance is one of the most crucial concerns for HR managers, regardless of the size and scale of the company. After all, your job does not end with bringing the best resources on board. You must also ensure they deliver top-notch performance, efficiency, and productivity. A robust onboarding process gives you a good start with ensuring these parameters. Likewise, you can give a gentle push to employees with training and development initiatives. But you must think outside the box to build a consistently high-performing team. Here are a few workforce performance secrets that every HR manager must know.
Assess yourself first
No one will tell you to assess yourself before evaluating employee performance, but this secret strategy can make a world of difference. Your personality, work style, preconceptions, and unconscious biases can affect your assessment. Also, pay attention to your communication skills, responsiveness, and behavioral interactions, as they may actually influence performance. For example, people may miss out on productivity if they fail to respond to issues and address the bottlenecks sooner than later.
Collaborate with your team members
Collaborating with your team members can boost their motivation and enhance their performance. They perceive you as a friend instead of a foe, so they go the extra mile with self-improvement. However, collaboration does not mean not pointing out lags and flaws. It is about providing constructive criticism and guiding people to overcome their weaknesses. Moreover, you can empower them with personalized training programs with a collaborative approach.
Implement 360-degree reviews
Another performance management secret HR managers should know about is the significance of 360-degree reviews in the organization. Unlike the traditional review processes, the 360-degree system includes feedback from managers, co-workers, and everyone else a person works with. As more reviewers are in the picture, you get a comprehensive view of individual strengths and weaknesses. You can use a 360 Review Template to cover the essential questions it should integrate. Employees are more comfortable with the process because it is often more accurate.
Coach, inspire, and empower employees
Think beyond training and development programs. Coach, inspire, and empower employees to motivate them for the long haul. Consider running an internal mentorship program for new employees. Likewise, encourage good team bonding so that people support each other and ensure that the entire team pursues a common goal. You can also organize motivational sessions and incentivize good work to inspire people.
Consider other influences
Performance bottlenecks are not always related to individual strengths and weaknesses. Other influences may also affect the way people perform at work. For example, a lack of appropriate tools, a stressful work environment, communication lags, and disputes between team members can disrupt workforce performance. Keep an eye on these influences, and resolve them sooner than later to get things on track. Pay attention to every detail because such factors are easy to miss out on.
HR managers must think beyond the basics to ramp up workforce performance effectively. Follow these simple secrets to boost your employees and ensure they deliver beyond expectations.