In today’s modern era of fast-changing business and operational conditions, organizations need IT management resources that are resilient and can adapt to constant change. This objective is often summed up in one word: assurance. But the exact methodologies and IT investments to get there can vary. Regardless of how it’s approached, IT platform assurance is critical to navigating and managing the dynamic environments of modern enterprises operating at scale.

When IT operations run smoothly, it’s more likely everything else in the organization will as well. Unfortunately, tech sprawl can make IT environments more prone to issues that hinder end users or, worse, customers. Recent research shows that up to 50% of organizations juggle multiple tools for observability. Too many disparate tools to monitor too many systems and applications create siloes, slowing incident response and resolution times.

Autonomous IT operations play a crucial role in enhancing the effectiveness and resilience of IT teams. Automating routine tasks and monitoring systems in real-time enables teams to respond swiftly to operational disturbances, minimizing downtime and disruptions. This proactive approach helps address issues before they escalate, fosters a more agile IT environment, and facilitates the journey to Autonomic IT.