PagerDuty recently made changes to their pricing plans by moving rules-based noise suppression features out of their Professional Plan into the Event Intelligence add-on module. AlertOps includes rules-based noise suppression features beginning in the Premium Plan. AlertOps plans offer more competitive noise suppression features vs PagerDuty plans.

Customers are not sure exactly which features they need to use when they sign up. After using PagerDuty, they discover they need to upgrade to another plan to get some features that they need. When compared to PagerDuty Pricing, AlertOps pricing plans are simpler and less confusing.