Operations | Monitoring | ITSM | DevOps | Cloud

We're making Internal Developer Platforms (IDPs) more accessible with a natural language assistant. Developers can ask questions like, "What are the failing checks for my service's scorecard?" or "Who is the owner of a service?" to find metadata instantly. The agent also bridges the gap to action by suggesting and executing self-service workflows, like creating a new repo or onboarding a new engineer. It can even assist in generating new workflows, turning complex processes into simple conversational tasks.

Our first AI/ML capability, Continuous Verification, made Harness the first Continuous Delivery tool to understand observability telemetry and trigger rollbacks when deployments caused trouble. We knew we could do more to eliminate the friction involved in its setup. Deploying with confidence shouldn't require a coordination meeting between DevOps, SREs, and developers just to configure the right health checks. That’s why we’re introducing the next generation: AI Verification and Rollback.

The integration of Amazon Kiro and Harness’s MCP server enables developers to manage, troubleshoot, and optimize CI/CD pipelines directly from their IDE using natural language, dramatically reducing manual effort and accelerating software delivery from code generation to production.

Our first AI/ML capability, Continuous Verification, made Harness the first Continuous Delivery tool to understand observability telemetry and trigger rollbacks when deployments caused trouble. We knew we could do more to eliminate the friction involved in its setup. Deploying with confidence shouldn't require a coordination meeting between DevOps, SREs, and developers just to configure the right health checks. That’s why we’re introducing the next generation: AI Verification and Rollback. We’ve moved beyond just AI-powered analysis to AI-powered setup.

The Harness IDP Agent helps users quickly find information and take action by guiding them through complex service, infrastructure, or IDP platform workflows. For instance, requesting a new EC2 instance triggers the agent to prompt for required inputs, validate them, and execute the appropriate pipelines.