With organizations requiring more technology to support the shift to a hybrid workforce, IT is overtaxed. And digital transformation requires a skilled staff, but most organizations are struggling to find IT employees with the right skill set-halting digital transformation initiatives. Thankfully, there's a solution: AIOps. In "AIOps means business: IT innovation for business advantage," EMA digs deep into the meaning of AIOps and how it has evolved to mean AI + automation.