Operations | Monitoring | ITSM | DevOps | Cloud

There is always something new on the horizon when it comes to technology. Isn’t it human nature to want to wait for the next 'new' model car, the next 'bigger' TV or the next 'faster' smart phone? The newest release might be more appealing – especially to higher-ups, who want the latest and greatest trending technology. But there are hidden risks associated with waiting to implement a new tool or solution.

“If that doesn’t work, try a bigger hammer.” It’s an old saying we can all appreciate, but it isn’t always the best solution. Regarding the mobile workforce, smaller is sometimes better. As consumers, we’ve watched cell phone handset sizes change: first from large 1980’s car phones to pocketable “brick” phones. Then, smaller “flip” phones were replaced by our larger smart phones, which vary on screen size but remain pocketable.

Mary Johnston Turner is Research Vice President, Future of Digital Infrastructure, at IDC. Cloud-delivered software, often referred to as SaaS (software-as-a-service) or simply as-a-service software allows customers to quickly test, buy and deploy modern business applications while simultaneously improving digital business agility.