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Harness Launches Two Products to Give Enterprise Teams Full Visibility into ROI of AI Spend | Harness Blog

Gartner expects worldwide AI software spending to hit $2.59 trillion in 2026, 47% more than organizations spent last year. The dollars are real and growing fast. But most organizations still can't measure the ROI of that spend. The problem has two sides: developers and infrastructure. On the developer side, engineers are using AI to write nearly every line of new code, and leaders have no way to tell whether that spend is producing software that ships.

Cost Per Outcome: AI Cost Management in Harness | Harness Blog

Companies are shipping AI features at a pace cloud teams have rarely seen. New agents, new copilots, new flows powered by language models, all moving from prototype to production in weeks. The spend that comes with it is real and accelerating, and most teams are seeing it on the invoice before they see it anywhere else. The question is no longer how much you're spending on AI. It's whether each dollar is producing a real outcome, and whether you can govern that spend before the next invoice arrives.

We're releasing the financial control plane for AI spend

Gartner forecasts $2.6 trillion in global AI spend this year. Most of it lands in invoices that don’t connect dollars to the developers who spent them, the customers they served, or the features they shipped. AI billing is a mess. CloudZero is the financial control plane for AI spend. Three capabilities, available today, reveal the by-customer, feature, and developer ROI of AI: 1. Real-time Spend: Capture every dollar spent on AI, at the source. 2.

AI spend is exploding. Most companies cannot prove ROI.

Only 14% of CFOs can prove AI ROI. OpenAI’s gross margin fell from 40% to 33% in 2025, well below its 46% target. Even the AI providers cannot reliably predict what AI will cost. Companies are scaling AI faster than they can measure it: more tokens, more agents, more model calls, more spend moving through systems finance cannot yet see. Every board is asking the same question: What is this AI investment returning? Most companies cannot answer it. The ones that can will compound their advantage.

Project and manage cloud spend with Datadog budget forecasting

Cloud and SaaS spending continues to grow across teams, services, and providers, changing too quickly for retrospective cost management workflows to keep up. Finance and engineering leaders often rely on last month’s reports or manually maintained spreadsheets, which don’t reflect current usage. As a result, teams lack context on how spend is trending and often discover budget overruns only after they’ve occurred.

Why AI economics needs a financial control plane

Runtime guardrails and control towers govern AI activity — but without a financial control plane connecting spend to outcomes, enterprises can't tell which AI bets are worth it. Most enterprises can answer exactly one question about their AI rollout: what did we spend?

AI Observability In 2026: What It Is, The Five Pillars, And Why Cost Is The One Everyone Skips

AI observability covers performance, quality, reliability, safety, and cost. Most tools handle the first four. Here's what each pillar means, which tools cover which, and why cost is the dimension enterprises keep missing.