Operations | Monitoring | ITSM | DevOps | Cloud

February 2021

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NiCE VMware Management Pack 5.3

Feb 23, 2021 By NiCE IT Mgmt In NiCE IT Mgmt

Virtualization is part of many IT environments and a very effective way to reduce expenses while boosting efficiency and flexibility. The NiCE VMware Management Pack enables advanced health and performance monitoring for VMware to leverage your existing investment, reduce costs, save time, and build efficiencies that will help shape a future-proof business.

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Monitoring Microsoft 365 User Experience using Microsoft Graph

Feb 1, 2021 By NiCE IT Mgmt In NiCE IT Mgmt
Microsoft Graph has evolved to the API for Microsoft 365. Developers can’t get around it anymore. At NiCE, we have put the Graph API to work and want to share some of the learnings and highlights. Our core use case evolves around synthetic monitoring for M365 services like Teams, SharePoint Online, OneDrive, Exchange, and others. In this session, you will learn about the Graph API’s architecture and value in standard monitoring scenarios.
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