Operations | Monitoring | ITSM | DevOps | Cloud

October 2019

Guidelines for Choosing a Monitoring Platform

No matter the type of business or industry you’re in, monitoring uptime, performance, and availability of your websites and web services is critical for timely error resolution and customer satisfaction. You put your business at risk if you’re operating with an outdated monitoring solution. In this post, we will give you an outline of what to consider when selecting an appropriate, and cost effective, monitoring solution.

SIP Monitoring Services: Many Points of Potential Failure

While SIP Voice over IP (VoIP) technology has come a long way to improve connectivity and quality of service, there remains numerous potential points of failure along the path of devices over which the data flows. Unfortunately, if a remote location is experiencing an issue with their data connections, not only won’t they be able to call support to troubleshoot the issue, but they may not be able to send an email either, as both lines of communication rely on the same network.

Network Throttling: Monitor the User Experience

When it comes to monitoring web application performance, not only is it necessary emulate user actions, but also network conditions of end-user devices. Network throttling allows you to control connection speeds to better match the experience of real users, allowing you to see web application behavior in specific network conditions. Network connections can vary for many reasons. User location, device type, and browser used are just a few factors that can affect a user’s experience.

Network Throttling: Monitor the User Experience

When it comes to monitoring web application performance, not only is it necessary emulate user actions, but also network conditions of end-user devices. Network throttling allows you to control connection speeds to better match the experience of real users, allowing you to see web application behavior in specific network conditions. Network connections can vary for many reasons. User location, device type, and browser used are just a few factors that can affect a user’s experience.

REST vs. SOAP: Which is Better for Web Services?

Ask two developers whether SOAP (Simple Object Access Protocol) or REST (Representational State Transfer) is better for accessing web services and you’ll likely get two different answers – and maybe more. It’s a passionate debate, but the reality is that the best solution depends on the application. Let’s take a look at these two options and discuss the main pros and cons.

The 10 Most Common HTTP Status Codes

As a typical Internet user, nothing is more frustrating than waiting for a web page to display, only to receive a “Page Not Found” 404 error status code. Sure, we try reloading the page, and sometimes that gets the gremlins to start working, but most times, the issue is out of our hands. For all of us typical users, we either go onto the next thing or find a different site. There’s a lot going on in the background that most of us are completely unaware of.