Operations | Monitoring | ITSM | DevOps | Cloud

This video introduces Sumo Logic's new Knowledge Agent, an AI-powered feature accessible through Mobot. The video demonstrates how users at different skill levels can benefit from this feature, by getting contextual guidance directly within the Sumo Logic platform.

In this episode of Masters of Data, we dive into how AI learns, examining both how we teach it and what it derives from human performance, as well as why context plays a crucial role in AI interactions. We break down five key components of AI training and talk about why we should view AI as a tool under human control rather than an autonomous entity. We explore the challenge of maintaining context in AI—much like our own memory struggles—and discuss methods, such as retrieval-augmented generation, that can help AI retain context more effectively.