We recently featured in Ecommerce Age. If you missed the write up, you can catch up in full, here… As ecommerce continues to outdo the high street, Black Friday sales are becoming as much of a tradition as Christmas dinners. But shoppers are very influenced by external factors, from the economy to website experiences. We outline the key ecommerce challenges this Black Friday…

In the spirit of Halloween, imagine a world where goblins, ghosts, and ghastly waits lurk in the shadows of your website monitoring. In the world of automation, nothing is more terrifying than the sneaky presence of ‘waits’. They may seem harmless and solve problems in the short term but in reality, they can distort the very essence of monitoring.