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March 2022

Digital experience and digital experience platforms, defined

Usually, people want a seamless experience when they interact with any organization. Whether a B2B or B2C interaction, the expectation is the same. In our world today, it's nearly impossible to interact with an organization without using technology. When a person interacts with an organization via a digital medium, it can be termed digital experience.

A 6-point action plan for software companies to manage the global chip shortage crisis

Since mid-2020, several global factors including a drought in Taiwan and the COVID-19 pandemic have resulted in a semiconductor chip shortage, which worsened further as demand for electronics shot up during the pandemic. As offices and schools moved to homes and digital services became essential, in 2020 alone, 297 million PCs were sold, up 11% over the previous year.