State, local government, and educational institutions have unique IT requirements and regulations that traditional commercial organizations don’t face. From specific IT budgeting processes to strict compliance, public sector organizations are constantly forced to maximize every IT resource in their complex IT environments.

Lindesberg Municipality’s 5,500 simultaneous users were constantly losing connection with its network and IP Telephony systems, which led to a volume of support calls that was straining its IT department. It implemented WhatsUp Gold to monitor its connections and servers and study its access points. Lindesberg has moved from a network-centric to a service-centric installation, with 99.9% uptime, happier customers, and less support tickets.