Operations | Monitoring | ITSM | DevOps | Cloud

December 2021

Responsible For Your O365 Budget? Rightsize Your Licenses Now To Avoid Extra Cost!

Pricing for most Microsoft 365 (M365) and Office 365 (O365) suites are due to increase on 1 March 2022 by up to a whopping 25%, prompting many I&O leaders to assess their Microsoft cost optimization options before their next renewal. Microsoft first revealed the price increase on 19 August 2021, and are justifying the decision by making a wider set of features and services available, such as security, audio services or device/user management, regardless of whether they’re required.

Superfast Troubleshooting of Network User Performance Issues

In our first edition of our Work From Anywhere series, we look at the value of troubleshooting end-user hardware and application issues. Exploring the granular detail that the solution provides, we look at how understanding information around the end-users hardware can help reduce mean-time-to-resolution and increasing productivity of service/support desk teams.