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July 2024
Canned Responses and Snippets: Your Key to Accurate, Consistent Communication
Watch this quick video to discover how to use snippets for canned responses, predefined answers, and more! Learn how Alloy Navigator helps save time, enhance efficiency, and ensure consistent, accurate communication across your company. Key moments: Streamline your ITSM/ITAM routines and boost customer satisfaction!
Canned Messages for Accurate and Consistent Communication
Learn how to improve user communication and boost IT team productivity by using canned responses.
Incident vs Problem: What's the Difference?
For the rest of the world, these are just two synonyms. But in ITIL, the main IT service management framework, the distinction is crucial. Let’s find out.
The Case Against Using Excel for IT Asset Management in 2024
Reasons why you MUST switch to IT asset management software for asset tracking.
Master data grids in Alloy Navigator: Quick tutorial
Master the art of data grids in Alloy Navigator! Watch this tutorial video to unlock the secrets of filtering, sorting, and customizing data views in your Navigator, gaining instant insights and making smarter decisions.