Uptime Institute Report Highlights Sunbird DCIM's Role in Data Center Automation
As data center professionals plan for 2026 and beyond, it’s important to understand and consider the trends shaping the industry.
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How Do I Integrate DCIM With My Existing ITSM System?
In many organizations, ITSM tools and data center infrastructure tools operate in separate silos, leading to incomplete records and limited visibility. CMDB records are often incomplete or out of date because updates rely on manual entry, while incidents, changes, and service requests in ITSM lack full visibility into the physical infrastructure. Integrating DCIM with ITSM closes this gap, ensuring CMDB data matches reality and linking service workflows to accurate, actionable information.