Operations | Monitoring | ITSM | DevOps | Cloud

Modern data centers depend on multiple teams, each using their own systems—CMDBs, ticketing platforms, cloud and virtualization tools, network and server management software, observability stacks, collaboration apps, and countless spreadsheets. Each tool provides important insights, but together they create a complex and sprawling technology landscape.

Uptime Institute’s 2025 Global Data Center Survey shows that capacity planning remains a top challenge for operators. Nearly one-third of vendors identify forecasting future capacity requirements as their customers’ single biggest issue, more than any other concern. Modern data centers face new complexities as digital services expand and hybrid IT architectures shift workloads across on-premises, colocation, and cloud environments.