Enduring the COVID-19 pandemic has highlighted a unique opportunity for businesses in the retail industry to reshape how they operate. With dramatic shifts in consumer behavior and an increased reliance on digital services, retailers had to look for innovative ways to adapt to the current reality. In addition to developing new modes of business, retailers must make every effort to protect their newly minted operations should another major disruption take place.
For those in the manufacturing industry, critical events threaten financial loss due to unplanned downtime, reduced factory utilization rates, lost revenue, and even employees put at risk.