Operations | Monitoring | ITSM | DevOps | Cloud

What if getting fired was the best thing that ever happened to your career? In this episode of Now That’s IT: Stories of MSP Success, host Chris Massey sits down with Chris Kraiss, founder of ClearPath Technology, to discuss his journey from corporate IT to building a thriving MSP—and the setbacks that shaped his success.

If Head Nerd Lewis Pope had a nickel for every time an MSP underestimated the cost of building an in house SOC he'd have... well practically enough money to build an in house SOC. Building a 24/7 SOC is costly—but there are other solutions. Adlumin an N-able company offers advanced security operations at scale for a predictable cost. Find out more on the Beyond the Horizons Podcast available on YouTube and Apple Podcasts!

"Good isn't good enough." Even the big names can get caught off guard if they're not Best in Breed—Jeff Nulsen shares a cautionary tale of a competitor falling prey to a phishing attack. If backup isn’t top of mind, you’re already at risk. Watch the clip from the MSP Horizons Report 2025, and catch the full discussion on the Beyond the Horizons Podcast.

"Shocked? Amazed?" when MSPs list THIS as an "optional add-on" Head Nerd Stefanie Hammond doesn't know how to feel. MSP Beyond the Horizons Report 2025 is out and bursting at the seams with actionable data to help your business. You can listen to Stefanie Hammond and Jeff Nulsen break it down on the lastest episode of Beyond the Horizons Podcast available on Apple Podcasts and YouTube.

N-able MDR is a game changer because it doesn’t just tell you what happened—it shows you what’s happening right now. On the latest Beyond the Horizons podcast, Head Nerd Lewis Pope and Jim Waggoner dive into why even the most experienced help desk engineer can’t replace a powerful MDR like N-able’s. Catch the full episode on YouTube and Apple Podcasts—don’t miss it!

The 2025 MSP Horizons Report HAS Dropped—have you caught up? Alright MSPs, the 2025 MSP Horizons Report is out, and if you're aiming for growth, you need to see what’s inside. Last week, Head Nerd Stefanie Hammond and CMO Jeff Nulsen spilled the tea on the biggest trends shaping the MSP landscape. Missed it? No worries—the full session is on YouTube. But here’s a little teaser taste as Jeff breaks down his Top 5 Growth Mechanisms for MSPs.

"The longer you wait, the harder it is to get into this game. My recommendation? LEAN IN NOW." According to the 2025 MSP Horizons Report, 90% of our partners believe that a significant portion of their growth over the next three years will come from cybersecurity. But if you're not planning NOW N-able CMO Jeff Nulsen reckons you're going to get left behind. The same goes for if you've not already got your hands on the 2025 MSP Horizons Report. What you waiting for?!

RaaS vs. DRaaS: The Evil Twin of Cybersecurity Ransomware-as-a-Service (RaaS) is the evil twin of Disaster Recovery-as-a-Service (DRaaS). Both are efficient, scalable, and profitable—just on opposite sides of the cybersecurity battlefield. Threat actors aren’t just hackers in dark basements; they’re running RaaS like a SaaS business, making sure their ‘clients’ get the best ROI possible—at the expense of their victims.