Operations | Monitoring | ITSM | DevOps | Cloud

October 2022

Ghouls and Goblins Beware: You Do Not Stand a Chance Against AIOps

It is getting spooky out there, folks! Every year on October 31, we don our spookiest (or silliest) garb, an evolution of old practices where people would dress up to ward off ghouls, goblins and all manner of things that go bump in the night. After all, people believed these pesky spirits stirred up trouble. While pieces of this spooky tradition persist, just a few other things have changed in the past 2,000 years. For starters, we are a digital society.

Point Solution Monitoring vs. Domain-Agnostic AIOps. Which is Right for You?

Just consider how much of your day relies on online digital technologies. Perhaps you hopped on an app to pre-order your morning coffee and then logged onto a platform to book a car to work. Or, perhaps you stayed home to work, using digital tools to connect with your colleagues and exchange information.

What Metrics and KPIs Really Matter in Availability?

In our inaugural State of Availability Report, we discovered that not only do metrics matter but the way we use them also does. Our research found that teams with fewer KPIs were more likely to meet their Service Level Agreements (SLAs) and provide their customers with higher levels of availability. The problem with having too many KPIs is that they cause information overload and noise.

Monthly Moo | October 2022

Summer has passed and it’s time for fall - cue transitioning leaves, cozy blankets, and all the pumpkin-themed things your heart could ever desire. As we move into the new season, we are excited to announce our fall product releases across Moogsoft Cloud that enable engineers to detect incidents earlier, resolve them faster, and work as a team across the entire lifecycle. Moogsoft’s Fall product updates enable you to: … and so much more! Read on for deeper details.

The Monitoring Problem: Too Many Tools + Too Much Time = No Room for Innovation

Continuous availability and unceasing innovation are prerequisites for today’s digital businesses. So it makes sense that business leaders invest heavily in teams and tools to monitor digital apps and services. In theory, these tools should also free up time for engineers to push new functionalities that wow customers. But do these investments actually result in more uptime and customer-delighting innovations?