Operations | Monitoring | ITSM | DevOps | Cloud

April 2020

Moogsoft Enterprise 8.0 Redefines the Virtual NOC

Moogsoft Enterprise consolidates visibility and control of monitoring tools to help entire IT Ops and DevOps teams reduce noise, prioritize incidents, reduce escalations and ensure uptime. Working from anywhere, users can easily find and resolve the root cause of incidents before they become outages.

Moogsoft and PagerDuty: Boosting DevOps Teams' Productivity and Incident Resolution with AIOps

Today, the customer experience drives IT on all levels. In our digitally transformed world, we do everything online — transact, interact, purchase and more. This mandates constant change and zero downtime. Ironically, as enterprises adopt IT innovations, IT environments get harder to manage and impact the productivity and agility of DevOps and SRE teams — and as a result, the customer experience suffers.

Moogsoft and Atlassian JIRA and Opsgenie: Put the Dev and Ops in DevOps!

DevOps has become the go-to-approach for IT to accelerate their ability to achieve business requirements and ensure the quality of the customer experience. Today’s economy and the customer experience drives IT across the entire stack. Our world has become digitally dependent, which mandates an ever-evolving IT environment that’s on-demand and always available.

Virtualize the NOC: Futureproof Your IT Investment with AIOps

By abruptly forcing most people to work from home, and by triggering an economic crisis, the global pandemic has upended business operations. Not only must business leaders facilitate remote work among their employees, but they must also accommodate new ways of interacting with suppliers, partners and customers. Meanwhile, businesses’ digital channels and infrastructure, already critical prior to the crisis, have become even more essential, and yet harder to monitor and manage.

Extracting Insights from Metrics with AIOps for Better Observability

In this second installment of this blog series, we’ll discuss the importance of analyzing metrics, and how AIOps helps you with this fundamental pillar of observability. Without proper metrics analysis, you’re left blind to potential outages, or possibly worse — inundated with false positive anomalies, leading to alert fatigue and ultimately business impacts. Automated discovery and analysis can’t be achieved with legacy tools nor will it scale with humans.

Remove Manual Bottlenecks in DevOps with AIOps

DevOps pipelines generate massive amounts of data. To maintain the stability and speed of application delivery, operations leaders must analyze it quickly and continuously. But how can they keep DevOps — and their business — agile? Gartner’s “Augment Decision Making in DevOps Using AI Techniques” provides, in our view, the answer for operations leaders to make precise data-driven decisions and automate actions for rapid application delivery.

Observability is crucial for service assurance, but only scales with AIOps

To leverage IT innovations like cloud computing, containers and microservices, and to meet customer experience expectations, IT teams must monitor their applications and services differently. The reason is that developers are deliberately disseminating information through their code in order to understand and manage the complexity in today’s ephemeral and dynamic environments.

Virtualize the NOC: Accelerate Your Transition to Remote IT Ops with AIOps

The sudden shift to remote work caused by the global pandemic has forced IT Ops pros to quickly adjust in multiple ways to maintain the uptime and stability of critical digital services. Amidst this crisis, AIOps has emerged as a lifeline, as it facilitates remote collaboration, streamlines incident management, and accelerates detection and resolution.

How AI Helps IT Ops Pros Work Remotely

While the COVID-19 pandemic reshapes work processes, digitalization is allowing businesses to adjust to the fluid situation. The deployment of AI in IT operations is a good case study of this. Human beings’ social dimension needs cultivation. Otherwise, people become unhappy and perform ineffectively. Beyond that, many tasks require social interaction to be executed successfully, including in IT operations.