Security vs. ops: the two sides of reliability

Sep 25, 2025

Security and ops work together to keep your systems reliable, but why do we treat them so differently? Reliability results start when you proactively take charge of your infrastructure and application risks. Find out how you can be reliable with Gremlin → https://www.gremlin.com/

Transcript:

When we talk about reliability in the software space and the digital operations space, you really end up falling into these two different mindsets.

One is talking about availability and performance. And maybe even bugs, sort of like these performance quality sort of, sort of mind share where it really does end up meaning, "Hey, we're down," to boil it down to something, right? There's an infrastructure risk, software risk, that sort of thing.

But the other people in the room are more likely to have security on top of mind, right? To talk about security-related operational risk and downtime risk.

I think in that world, people sort of give up, you know, we will never achieve security and so we're just gonna do anything we can. And also we have no idea really how effective any of these controls we put in place are, but we know that if we don't put them in place, that there's concrete, real hardened parts of our security model where we will be at risk.

And I just said it, you know, the security modeling, there is not a whole lot of people out there that are doing real, like infrastructure risk modeling or software operations risk modeling, right?

We don't talk about your ops model. That's not a thing. There isn't a whole UML world dedicated to understanding it and modeling it.