The "Secret" Angle: The Automation Strategy Behind Morgan Sindall Group's IT Success

https://www.ivanti.com/products/ivanti-neurons-itsm

Morgan Sindall Group is a leading UK construction and regeneration group with a turnover of over £4.1 billion. The group operates through several specialized divisions:

• Construction & Infrastructure: Providing a range of services across the public and private sectors.
• Fit Out: Focused on office, retail, and commercial interior design and build.
• Property Services: Providing response and planned maintenance for social housing.
• Partnership Housing: Delivering large-scale regeneration and housing projects.
• Urban Regeneration: Working with local authorities to revitalize city centers.

They have leveraged Ivanti's solutions—specifically Ivanti Neurons—to modernize their IT service management (ITSM) and asset management. By integrating these tools, they've been able to automate manual processes, improve visibility across their complex infrastructure, and enhance the digital employee experience for their diverse workforce.

Chapters

0:00 – The Morgan Sindall Challenge (Introduction to their complex infrastructure and legacy IT hurdles)

0:45 – Why Ivanti Neurons? (The decision to move toward hyper-automation and unified asset management)

1:30 – Automating Manual Workflows (A deep dive into how they replaced repetitive tasks with self-healing bots)

2:15 – Improving the Digital Employee Experience (How the IT shift impacted the productivity of their construction and office teams)

2:50 – Results & Future Roadmap (Key performance metrics and what's next for their digital transformation)

Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.

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