Rootly's Dan Sadler: why AI coding tools are driving more incidents + why reliability is the product
00:00 Why reliability is the product at Rootly
05:32 What a culture of reliability actually means in practice
12:20 Weekly operational reviews and daily dashboard tours with the platform team
22:08 Load testing and building launch confidence at a Series A company
26:30 Dogfooding your own product as engineers building for themselves
31:02 Why AI coding assistants are driving more incidents across customer data
Cortex co-founder and CTO Ganesh Datta sits down with Dan Sadler, VP of Engineering at Rootly. Dan explains how Rootly treats reliability as a product feature rather than just a technical metric, and why culture might be the most impactful element of building reliable systems.
Dan and Ganesh discuss weekly operational reviews that tie technical metrics back to user experience, how load testing and chaos engineering help Series A companies mature faster, and why dogfooding their own on-call product creates better engineering decisions. They also explore a concerning trend in Rootly's customer data showing that AI coding assistants are driving more incidents, and why reliability practices become even more critical as code generation speeds up.
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