The Power of Three: Unleashing ITSM, ITAM, and Discovery for Unstoppable IT Operations

The presentation covers the integration of discovery, service management, and asset management, addressing challenges in task automation and asset visibility. It highlights the Neurons platform's features like data normalization and device reconciliation, and explains the discovery process for network devices. The importance of tracking assets and their assignments is discussed, along with the integration of service management for efficient incident handling and the benefits of a low code/no code environment for service catalog creation.

Ch. Markers

0:01 - Introduction and Overview

0:48 - Service and Asset Challenges

2:36 - Integration and Neurons Platform

4:42 - Discovery and Asset Management

16:15 - Advanced Solutions and Conclusion