Coté talks with Darran Rice about his experience and other's with building and sustaining platform engineering teams.

Darran's advice on KPIs: https://tanzu.vmware.com/content/blog/kpis-drive-behavior

Platform as a Product paper: https://tanzu.vmware.com/content/white-papers/why-you-should-treat-platform-as-a-product

Gartner paper on internal developer platforms: https://tanzu.vmware.com/content/analyst-reports/innovation-insight-for-internal-developer-portals

Darran in LinkedIn: https://www.linkedin.com/in/darran-rice/