Incident Management and Response
In this video, discover how Cortex transforms incident management by automating key processes, reducing response times, and providing real-time visibility into your engineering ecosystem. With seamless integrations and AI-powered insights, Cortex helps teams go from reactive to proactive, improving reliability and accelerating recovery.
What you’ll learn in this video:
- How Cortex integrates with PagerDuty, Opsgenie, Incident.io, and other incident management tools
- How developers can view, trigger, and track incidents directly from the Cortex catalog
- How to access ownership details, runbooks, documentation, and chat channels instantly during an incident
- How Engineering Intelligence dashboards visualize key metrics like MTTR, incident frequency, and deployment impact
- How scorecards and initiatives help teams prepare for incidents, define roles, and enforce escalation policies
- How Cortex helps teams correlate root causes, measure improvement, and automate workflows for faster resolution
Cortex brings all your incident data, service context, and engineering metrics together in one place. With proactive insights, automated detection, and centralized access to critical information, teams can respond faster, reduce downtime, and continuously improve reliability.
Want to learn more?
- Check out our docs: https://docs.cortex.io/solutions/incident-mgmt/in-action
- Talk to our team: https://www.cortex.io/demo