Chatbots vs. Conversational AI: Unveiling the Differences and Impact in Customer Service - Infraon

Chatbots vs. Conversational AI: Unveiling the Differences and Impact in Customer Service - Infraon

Aug 11, 2023

Discover the differences between chatbots and conversational AI in this engaging YouTube video! Join us as we explore their unique technologies, capabilities, and real-world applications. Learn why chatbots excel at basic inquiries while conversational AI delivers more sophisticated interactions.

Witness how conversational AI platforms understand context, adapt over time, and provide personalized experiences. From customer support to banking and retail, we'll showcase examples of how conversational AI enhances various industries. Uncover the benefits of conversational AI in customer service, including improved user experience, 24/7 availability, faster response times, scalability, and seamless integration.

Don't miss this opportunity to explore the future of customer support. Watch now and unlock the potential of chatbots vs. conversational AI!

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