The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Tanay is the Head of Developer Relations at n8n. He has published books on WebVR, virtual assistants on Raspberry Pi, and FirefoxOS. He has been listed in the about:credits of the Firefox web browser for his contributions to the different open source projects of the Mozilla Foundation. I’ve been involved in the DevOps world for a while and yet I finished reading The Phoenix Project only recently. The book piqued my interest in how teams execute their incident response playbooks.
It’s Friday at about quitting time, and my plans for the evening involved a great cocktail, hanging out with friends, and maybe continuing to binge The Office. Sadly, there was a problem. Our alerting system detected an enormous and immediate spike in errors. The error description was along the lines of “table ‘servers’ does not exist” and thousands of customers couldn’t use a large cloud provider’s services.
With over 75 million daily active users, it’s safe to say Microsoft Teams is essential to many global businesses. On top of that, Microsoft CEO Satya Nadella recently shared that Microsoft saw 200 million meeting participants in a single day this month. While Microsoft Teams’ explosive growth can be tied to recent spikes in remote work, many enterprises have relied on Teams to connect people across the globe for quite some time.
Long before “coronavirus” and “social distancing” were part of our vocabulary, PagerDuty set out to rebuild our online community to better serve our members and provide the support necessary to weather tough times like these.
A security operations center (SOC) is the centralization of your security processes and tooling. It can enable you to monitor for, evaluate, and respond to incidents across your organization with increased efficiency and effectiveness. By centralizing your security efforts, you create greater visibility into your systems and can better analyze and detect threats. At the core of an SOC is your SOC team.
In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this shift is so broad reaching that the global MSP market is expected to exceed $375 billion by 2025! Indeed, outsourcing to MSPs brings many advantages.
Remote collaboration. Workflow automation. Streamlined remediation. AI-fueled data analysis. These are all key trends in IT operations management that the current crisis has accelerated, turning them into requirements for continuous service assurance in modern IT environments. Moogsoft Enterprise 8.0, available now, delivers all these advanced capabilities and more.
Artificial intelligence for IT operations (AIOps) is an emerging technology that can help IT operations teams make sense of operational data. As hybrid infrastructure and cloud-native technologies present new levels of complexity, AIOps is showing great promise in simplifying and transforming digital operations management. In our recent Tech Talk, Five Ways AIOps Can Transform Your Enterprise, OpsRamp’s Eric Cook spoke about the need for AIOps in today’s multi-cloud environments.
