With the explosion of wireless devices in the workplace and emerging technologies like IoT going mainstream, enterprise Wi-Fi has become more pivotal than ever to maintain business productivity and growth. But as demand grows to securely connect employees and guests across office complexes, warehouses, educational institutions and even stadiums, IT teams grapple with significant complexity in pursuing robust and ubiquitous wireless coverage. What exactly is enterprise-grade Wi-Fi?

Like any business, management service provider firms are always looking for ways to reduce MSP costs and improve profits. MSPs provide critical services to their clients, so finding ways to cut costs without cutting corners is essential. You’ve probably heard all the standard advice on cutting costs: review your pricing, renegotiate contracts, cut unnecessary expenses, and so on. But what about MSPs who are already doing all those things and are still looking for ways to save?

SaaS management platforms are helping IT solve a new version of an old problem: user behavior and software application visibility. With endpoint solutions like remote monitoring and management (RMM) agents, MSPs and IT teams have had deep visibility into desktop applications for years. But, once a user opens a browser and logs into a SaaS app, it’s a different story. Apps and user accounts are often manually tracked via spreadsheets, and shadow IT is common.