With over 7 billion mobile users worldwide, there’s almost one device for every person on the planet. Not surprisingly, the most popular apps are dominated by social media, messaging and entertainment platforms. But consumers are also shopping and managing finances via mobile devices. And while most users are accustomed to waiting a few seconds for a web application response, mobile users are less forgiving and expect an instant reaction to their swipes and taps.

In order to better manage complex IT environments and comply with burgeoning regulations, financial services organizations must learn how to proactively manage disruptive internal and external issues and develop policies to prevent them happening again. The reason? The pace of change is rapidly increasing while the size of business-necessary components is shrinking.