It was a dark and stormy night. Not really, of course; it was warm and pleasantly mild (the weather never seems to co-operate on these occasions), but indulge me by imagining appropriate meteorological conditions for the spine-tingling story I’m about to relate. It was Morgan’s very first night on call, and they were a mite nervous, as you can imagine.

Migrations carry a setup cost and engineers don’t work for free. Even under the most ideal conditions, it’s possible moving data between web monitoring providers will result in some missing feature or differing functionality. That’s just life. If you’re facing a migration you sometimes have to make do with the cards you’re dealt. But it’s not all doom and gloom! We hope this checklist will help you play like you’ve got pocket aces.

If there’s no customer, there’s no job. In a competitive marketplace, every site element matters from the functionality of your service to your UI; your documentation to your marketing. Your SLA should mirror that structure. Building a strong customer experience is about consistency on every level. The key is visibility, offering all the verification your customers need with an intuitive click of the mouse.