Operations | Monitoring | ITSM | DevOps | Cloud

November 2020

VoIP during remote work, and meeting its QoS challenges

Though remote work has been in practice for a decent number of years, the pandemic has made businesses take up the challenge of shifting to a completely remote workforce. All this wouldn't have been possible without high-speed internet access for all employees. Another tool that has made the transition smooth and ensured uninterrupted communication is Voice over Internet Protocol (VoIP).