Operations | Monitoring | ITSM | DevOps | Cloud

As per the Enterprise AI Survey conducted by Digitate in collaboration with Sapio Research revealed that IT operations have emerged as the primary proving ground for artificial intelligence in the enterprise. With 78% of organizations already deploying AI in IT, 65% identifying ITOps as the biggest AI beneficiary, and adoption outpacing every other function, IT leads enterprise AI maturity.

Picture a small B2B software company in the early 2010s. The company grew in the 2000s to a few thousand customers by offering on-prem software to small and medium businesses. Senior leaders had recently decided to offer their software over the web via servers rented from AWS.