Operations | Monitoring | ITSM | DevOps | Cloud

In our first podcast episode of The Intelligent Enterprise, Ricardo Costa, Senior Vice President and Chief Technology Officer at Purolator, gives us his views on how to prepare the workforce for AI. In his role as a technology "translator" connecting business strategies with tech implementations, Ricardo highlighted the importance of translating complex tech concepts into simple, understandable stories and addressing leadership challenges in preparing the workforce for AI, including upskilling and ethical considerations.

Discover how ignio’s AI-powered agents are transforming IT event and alert management by combining Agentic AI, AI/ML algorithms and automation. In this video, we introduce ignio AI Agent for IT Event Management — a purpose-built, autonomous agent designed to reduce alert noise, group related alerts and predict future events. Whether you’re managing a large-scale enterprise infrastructure, cloud-native environment, or hybrid IT setup, this AI agent empowers your SRE and IT operations (ITOps) teams with real-time observability, automated alert correlation and suppresion, and predictive intelligence What You’ll Learn in This Video.