These days, IT infrastructures are so complex, and cyber threats are so advanced, that it's not a question of if an incident will happen but when. To effectively respond to these challenges, a reliable incident management tool is an absolute necessity. The right tool can significantly reduce the impact of incidents, minimize downtime, keep your data safe, and protect your business.

Note: The data presented in this analysis is based on information we collected from January 2024 to October 2024 and may contain errors or omissions. This post has been updated to include the latest dataset. GitHub and its components are used by developers and businesses around the world to power everything from small projects to large-scale operations. This is why it's crucial to understand the platform's reliability as a core business enabler.

Today, November 15, 2024, Salesforce customers worldwide faced significant disruptions due to a service outage that began early in the morning (UTC). The outage affected multiple Salesforce instances and a range of other production and sandbox environments. This incident has left many businesses unable to access critical services, causing widespread frustration and operational delays. Here’s a detailed breakdown of the situation, what’s being done, and where you can find the latest updates.

OpenAI and its offerings have become mission-critical for countless developers and organizations. This is why it's crucial to understand the platform's reliability as a core business enabler. One way to do so is to track the service status from the OpenAI status page. In this analysis, we review incident data from OpenAI's 2024 status updates, highlighting patterns and offering insights to help manage subsequent disruptions more effectively.