What separates successful IT teams from unsuccessful ones is the quality of their documentation. Without proper documentation, your technicians are likely to spend too much time searching for the information they need to perform tasks and resolve issues. They may make errors or respond to issues belatedly, which could impact service levels. Successful organizations ensure their documentation is always well structured, organized, accurate and up to date.

Every professional wants to advance in their careers and IT pros are no different. You’ve probably wondered how to do and be more as an IT technician. How do you distinguish yourself from Joe, who sits next to you and is also a jack of all IT trades? How do you go from being a common IT guy to being an IT hero? Let’s look at the top 10 sysadmin essential skills you could learn to boost your career and enhance your salary.

The IT world is continuously evolving and there are so many resources to help you keep up to speed. However, it’s a challenge for even senior sysadmins to sift through all the available resources to identify the ones that are most relevant and useful. In this blog, we identify some key resources across various channels to not only help you stay up to date with the latest technologies but also to improve your skills and career opportunities.