Operations | Monitoring | ITSM | DevOps | Cloud

Shipping systems powered by LLMs would be hard enough if the models stayed the same. But in reality, they don’t. Models get updated and deprecated at a pace traditional software wouldn’t. All while teams are still expected to hit reliability targets that look a lot like traditional SLAs.

GenAI demos are easy. Production is where everything breaks. In this episode, Eduardo Ordax, Principal GTM GenAI at AWS, breaks down what actually stops companies from shipping reliable AI systems, and why the real blockers have little to do with technology.

A major shift just hit SRE-focused AI. Gemini 3 Pro edged out OpenAI’s models and outperformed them across every single SRE task we tested. In this Rootly AI Labs episode, Sylvain Kalache and Laurence Liang break down.

Learn more: https://rootly.com/blog/the-hidden-costs-of-immature-incident-management