Operations | Monitoring | ITSM | DevOps | Cloud

March 2021

What Is Topology?

Topology is a multilayered map showing how everything in the IT environment is related. It's similar to Google Maps, which gives you a bird's eye view into an area and how everything is interconnected. Also, in Google Maps, you can see how traffic is flowing and which intersections may be causing bottlenecks. A view into topology allows similar visibility. You can see how components of an IT system are laid out to interact with each other.

What Is Root Cause Analysis (RCA) and Why Do You Need It?

Imagine you have a hole in your car's tire. To fix it quickly and get on your way, you apply a patch. Then it happens again. You apply another patch. Before you know it, you're driving on the highway and you blow a tire. The risk was always there. You were simply hiding it because you didn't solve the problem. We see this often when it comes to IT issues. Teams take a band-aid approach to fixing problems without addressing the underlying causes.

A CIO's View of Observability: The Key to Balancing Strategic and Operational Needs

IT executives are being invited to play critical, strategic roles in the enterprise. The combination of disruptive threats, transformational momentum, and the pandemic that accelerated both have thrust you into the limelight. But these same drivers have also made your job exponentially more challenging. The need for technology to play a strategic role in every nook and cranny of the enterprise has resulted in a far-flung, ever-more-complex, and dynamic technology stack - that you must operate flawlessly to deliver competitive advantage.

What is Observability

As IT environments become more complex, enterprises running business-critical workloads in dynamic environments need to ensure the performance and reliability of their applications. This is where observability comes in. Observability is the ability of the internal states of a system to be inferred from external outputs. Without it, your team’s productivity could be greatly diminished.