Free up your IT Staff from those irritating repetitive manual tasks In a modern IT organisation, it’s all too common for highly skilled workers to be stuck with mundane, time-consuming, and repetitive tasks like creating Active Directory accounts and resetting passwords. Too often, teams have to manually fulfil service requests which means the service provided can be error prone, resource intensive and take far too long in terms of the end user experience.

I.T. Security is in the forefront of everyone’s minds today so giving team leaders and managers access to create their own users and allocate licenses for Office 365 is a challenge that requires a careful balance between providing the right facilities to end users and compromising the security or integrity of your configuration.